The Arslanian Difference Commitment to Quality, Value and Exceptional Service We understand that Northeast Ohio residents have a lot of choices in carpet cleaning services. It’s important to select the right company for your home. Our exceptional customer service has been key to Arslanian Bros.'s 50-plus years in business. We are proud to have the earned the lifelong loyalty of our customers. We encourage you ask any of our customers, we are confident that they will tell you about the Arslanian Bros. difference: Superior quality service and exceptional value Business practices built on honesty and integrity Recognized industry leader in fine rug cleaning and care Guaranteed work Total home cleaning and care services Oriental and Fine Rug Cleaning We are Northeast Ohio’s most respected Oriental rug and fine rug cleaning and repair company. Oriental and fine area rugs are investments that require special care not only due to their price but by their very construction. A study conducted by the Eureka Company found that woven rugs, especially hand knotted rugs are designed to hide dry soil. Did you know that a 9 x 12 rug can hide 87 pounds of dirt? Given your investment and the unique qualities of oriental and fine rugs, experience definitely matters in caring for these items. Industry experts recommend that oriental rugs and loose woven rugs be cleaned in-plant. To best protect your investment, your oriental rug and loose woven rugs should not be cleaned in your home. Read about the most common rug problems found when a customer brings in a rug for cleaning and how to prevent them: Animal Stains - Dye Bleeding - Insect Damage - Rug Shrinkage - Shading/Pile Reversal 8 Step Rug Cleaning Process 1. Pre-Inspection & Pick Up We will research your rug and its inherent qualities that may affect it’s cleaning. We will outline the expected results and cleaning “prescription”. Our company will come to your home to pick up your rug, or you may drop it by our shop. 2.Dry Soil Removal We use a variety of techniques to “dust” the rugs from the front and back. A machine called a pile lifter, special vacuum attachments and any many other methods are implemented. This is the most important step in cleaning any textile. 3. Pre-Condition Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils. 4.Pre-Spot & Fringe Preparation Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal. The fringe is also pre-treated for maximum soil removal. 5.Roll-A-Jet Our in-plant equipment is custom made for Arslanian Brothers to thoroughly clean any type of fine oriental or domestic area rug. We are determined to produce exceptional results, using the finest equipment possible and the first of its kind in today’s market. 6.Speed Dry Once the soil is rinsed away, the rug is dried flat or hung to dry in a controlled environment. Proper drying is essential to avoid unnatural shrinkage. 7.Finishing When the rug is dry, it is combed and finished with soft groomers made for specialty rugs. 8. Post Inspection & Delivery Our cleaning specialist will give the rug a final inspection and release it for pick up or delivery. Your rug will be wrapped in brown craft paper to protect it from dust and environmental soils until it is picked up or delivered.