About Us

A Grove City Ohio Business.

Anne and Brian are both from Columbus–and have lived and worked in central Ohio most of their lives. Brian received Master Technician certification in all facets of carpet and upholstery cleaning and care in 1985. Brian also served as an Operations Manager for a carpet cleaning company providing services under the name of two major department stores in the area.

All tolled, Brian has over 25 years in the industry. Over the years, Brian observed that most-all companies talk about quality and service–but when it comes down to it, it’s all about up-sales and turnover.  So, Brian founded Heartland Carpet & Upholstery Care on the idea that customers would appreciate a company that truly delivered consistent high quality and excellent service–without high pressure sales. And, Heartland Carpet & Upholstery Care have grown to be one of central Ohio’s top-rated carpet cleaning services.

Anne’s official title is our Office Manager, but Anne does so much more. Primarily, Anne’s our Customer Relationship Manager. Anne is the one who will provide your initial estimate, help you avoid surprises, schedule your service, and insure you are happy with your service.

Top-Rated Rug & Carpet Cleaning

Providing professional carpet cleaning requires know-how and the right tools. But, caring is the most important ingredient for an excellent experience.

Customer Focused Professional Service

We take the time to hear your concerns and answer your questions. And, we ensure that you have the right expectations of the results before we begin your service. We give you a written quote before we begin. And, we would never try to “sell” you something that you don’t need.

Carpet & Rug Institute Certified Seal of Approval Provider

Carpet & Rug Institute Gold Certified Carpet Cleaning Equipment

CRI SOA Certified Truck-Mounted Equipment

The Best Cleaning Equipment, Products, & Methods

We use a modern state-of-the-art, high-powered truck-mounted professional cleaning system. Our system heats water like no other. And, hot water cleans better with lower moisture and chemicals. Our equipment features a powerful vacuum system. High-powered vacuum provides the deepest cleaning possible and faster drying. We are certified by the Carpet & Rug Institute. And, we are approved for warranty service by all major carpet mills.

Thorough Rug & Carpet Cleaning

Our service includes pre-treatment and spot-treatment, moving of most furnishings*, and truck-mounted steam cleaning. To insure the best results we pre-treat high traffic areas and common spots. We offer Urine Treatment at an additional cost for urine odor.

Mill Recommended Steam Carpet Cleaning

Research proves that steam cleaning (hot water extraction) is the best way to clean carpet. Carpet mills only recommend hot water extraction cleaning.

The Best Cleaning & Carpet Sanitizing with Less Chemicals & Moisture

Steam cleaning uses all of the “cleaning tools”. The cleaning tools are heat, time, agitation, and chemistry.

The “Secret Sauce” – Our Pre-Spray

We use mild and effective pre-spray agents. Our pre-sprays gently loosen deep ground-in soils and spots. We allow a certain amount of time for the pre-spray to work. The pre-spray is gently agitated into heavily soiled carpet and rugs. Agitating the pre-spray breaks down stubborn soils and spots without the need for harsh chemicals.

Powerful Extraction Picks-Up The Soils & Drys Best

Next, the dissolved soils are extracted with high-pressure hot water. Residue-free cleaning agents and a high-pressure hot water solution are sprayed into the carpet to agitate, sanitize, and extract the soils. So, our process leaves carpet and rugs sanitized, clean, and as dry as possible-without the need for added chemical sanitizers.

Steam Clean Carpet & Rugs Every 6 – 12 Months

Steam cleaning of carpets at least every 18 months is required in most carpet mill warranties. But, steam cleaning is recommended at least every year. And, steam cleaning is recommended at least every 6 months in homes with pets or children.

DIY Rug & Carpet Cleaning Is A Bad Idea

You can buy or rent a carpet cleaner and try to do the work yourself. But, the costs of DIY cleaning far outweigh the benefits.

DIY Cleaning Products Are Weak & Sticky

Once you purchase or rent the machine, you need to also buy the chemicals. The chemicals offered to the consumer do not meet the same standards as professional products. Consumer cleaning chemicals leave behind heavy residues. Chemical residues on carpet and rugs trap soils. Also, DIY products are weak. Weak cleaning agents do not clean well. And, consumers over-clean or use too much chemical when the products are weak.

Consumers Lack Proper Training

Do-it-yourselfers do not have have the proper training to safely clean carpet and rugs. DIY carpet cleaning regularly leads to permanent damage.

No Weak, Dirty Rental Carpet Cleaning Machines

DIY Carpet Cleaning Machines Lack Power

Like the cleaning agents, carpet cleaning equipment comes in two classes. Cleaning equipment is either consumer or professional grade. Consumer grade equipment is low-powered. Low-powered cleaning equipment is cheap. And, weaker machines do less damage in the hands of the do-it-yourselfer. Professional equipment costs much more than consumer grade. And, professional equipment is much more powerful than DIY grade.

So, DIY carpet and rug cleaning does a poor job. Cleaning carpet and rugs yourself is a waste of money and time. DIY cleaning leaves behind sticky residues and is likely to do more harm than good!

Truck-Mounted Systems Clean The Best

Carpet and rug cleaning equipment also comes in two form-factors, portable and truck-mounted. Portable equipment is designed for use where a truck-mounted system can not reach the work areas. And, truck-mounted equipment is more efficient and effective than portables. So, professionals use a truck-mounted system whenever possible.

Vacuuming & Caution Are Not Enough

Carpet and rugs need cleaning no matter how good the vacuuming. And, removing shoes helps to keep floors clean. But, Carpet and rugs collect everything. Professional cleaning removes more soils and residues than housekeeping. And, clean carpet and rugs look better and last longer.

Dust Mites Living in a Rug

Carpet & Rugs Hold Allergens & Breed Germs

Dust and dead skin settle into carpet and rugs. Dead skin cells provide food for dust mites. Dust mite feces are a common household allergen. Carpet and rugs trap spilled food and drinks. Spilled food and drink residues provide food for germs and bacteria. The germs and bacteria growing in carpet create foul odors. And, some microbes in carpet and rugs can make us very sick.

Carpet & Rugs “Clean” Shoes, Feet, & Paws

Foot traffic adds soils, allergens, and toxins to carpet and rugs. As the saying goes in our industry, “if it’s in the yard, it’s in the carpet”. So, just about anything you can imagine accumulates in carpet and rugs. And, the soiling is much higher where pets or children are involved.

Area Rug Cleaning

In-Home Area Rug Cleaning Results

Area rugs are the most variable of all floor coverings. Rugs come in every imaginable fiber and weave. The dyes in area rugs are natural, synthetic, or both. And, area rug yarn varies from extremely fine to very thick. All of these conditions make area rug cleaning challenging for professionals. And, DIY rug cleaning is not recommend for the consumer.

In-Home Area Rug Cleaning

We provide affordable in-home area rug cleaning for most-all rugs. We will identify the proper cleaning agents and methods to clean your area rugs. Typically, customers only need the top side of area rugs cleaned. So, we clean most rugs right in place.