Reviewed by - Anita A,
Review Given By: Anita A,
Date:
After going with another company and getting a cancellation call an hour into my appointment window, I reached out to Stanley Steemer as I was in a time crunch to get my floors cleaned and ducts cleaned before I moved into my house. Thankfully I was able to get someone over for an estimate right away for the duct cleaning and I was able to get the carpet cleaning estimate over the phone. The in-person estimate process was easy enough, we walked through and he counted the number of ducts to be cleaned and quoted me the price. I also was thankfully able to get the duct cleaning and carpet cleaning done on the same day (morning and afternoon) from a scheduling perspective. In the morning, the duct cleaning team (team of 2) came over on time and were very professional and nice. I showed them where the utility room was and they got right to work. Yes they tried to sell me an upgraded UV system, but it did not diminish the service I received. Once they were done they walked me through the house and explained to me a lot of what they found in the system. They cleaned up the mess that was created and the price I was quoted was the price I paid. In the afternoon, I met the team that was doing the floor cleaning (team of 2) who also came on time and were professional and nice as well. I walked them around the whole house, and they did sell additional services, one which I did opt for (yes it made sense) and one that I did not. He gave me a quote which was inline to what was estimated over the phone when I scheduled. The team was extremely efficient and when they were finished we walked through and the floors were wonderfully done. There were some varnish stains which they were unable to remove completely but I could see they had lightened up a fair bit (downside to having a house with super light carpeting). Thanks to Stanley Steemer for coming to the rescue, I will definitely consider them again for carpet/upholstry cleaning services and vent cleaning!
