Setting a Standard for Customer Care
Plenty of other carpet cleaning services use "bait and switch" tactics when working with customers. You never know for sure what or who you're going to get from those companies. They promise one thing and deliver something completely different.
Since Zerorez® Cincinnati only employs well-trained and verified technicians, you can be confident that what you ask for is what you are going to get. We understand the importance of supporting our team members and strive to maintain a positive work environment for our technicians. That company culture of support, knowledge, and care translates into superior service for you, our customer.
Highly Trained Technicians
We understand that you only want the best of the best to care for your home, and you want to feel you can trust someone who comes to provide that care. Before we send them out into the field, each of our technicians must meet certain requirements:
Every Zerorez® technician passes a 15-page technical exam before he or she begins working in the field.
Every technician must get your consent before performing any service.
Every technician must pass a background check and have no criminal records or DUI's. Every technician is licensed, bonded, and insured.
Every technician must follow strict company guidelines and uniform codes. We want you and your family to feel at ease and safe with the person providing carpet cleaning services and working in your home.
Rug Cleaning
Our team uses the gentlest products to clean your delicate rugs and we treat the delicate fibers of fine and specialty rugs with extreme care. Not only do we clean your rugs in a way that restores their vibrant colors and protects them from further wear and tear, but we also use products that are environmentally friendly and safe for all the pets and people who live in your home.
Carpet Cleaning
Zerorez® is different from other carpet cleaners in Cincinnati. We don't use detergents, soaps, or harsh chemicals to clean your carpets and upholstery. Instead, our professional carpet cleaners use a patented technology that includes Powered Water®, to loosen embedded dirt from a rug or carpet. A powerful airflow wand then extracts the water, capturing twice the amount of water that traditional carpet cleaners do.
At Zerorez® we pride ourselves that we don't leave anything behind in your carpet that shouldn't be there! Our cleaning method isn't just healthier, but also lasts longer than other methods. That is The Zerorez Difference™ and why we are the best carpet cleaner in Cincinnati.
Keep the Pet, Banish the Odors
You love your pets. But you probably don't love the odors that sometimes go along with being a pet owner. The traditional cleaning solution is to use deodorizers or perfumes to cover up unwanted scents. These traditional carpet cleaners also add residues to your carpets and upholstery.
Zerorez® is different. We use a non-toxic, food-grade enzyme, which destroys unpleasant smells instead of just covering them up. After that, our patented process, which includes Powered Water®, thoroughly cleans the area. When we're done, nothing is left behind that will harm your pets. We leave Nothing but Clean™.
Spills and Stains - Solved for Good
That coffee stain on the carpet or the ketchup that was spilled on the couch wasn't exactly what you imagined when you designed your living room. While it's easy to assume that the best way to get rid of spills and stains is to use strong chemicals and harsh detergents, those products actually leave behind a soapy residue. In the long run, that soapy residue ends up attracting more oil and dirt to the fibers of your furniture and carpet. Even worse, some chemicals can do serious damage to delicate fabrics and your family's health.
Our cleaning process, which includes Powered Water® from Zerorez®, is the better answer. As our name explains, our solution leaves Zero Residue®, which also keeps your carpet and upholstery cleaner for longer.
Long-Lasting Clean for High-Traffic Areas
Carpeted areas that get a lot of foot traffic usually have the greatest need for deep cleaning. Conventional carpet cleaners might temporarily hide discoloration in the carpet, but that discoloration will quickly reappear. It reappears because traditional carpet cleaning services use high pressure, hot and excessive water - which can damage the backing on the carpet and seep into the pad below. When people walk across the carpeted area, stains quickly return to the surface from the backing underneath.
Zerorez® uses a low-pressure cleaning process that includes Powered Water® with half the amount of water traditional carpet cleaners use. This process penetrates to the root of the carpet's fibers but doesn't seep into the backing. Without the excessive water, residue, and harsh chemicals, your carpet will dry quickly and be ready for foot traffic again, just a few hours after being cleaned.